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 Enabling daily quarantine reports for spam

The spam filtering quarantine has email reporting turned off by default, so it must be turned on...

 How to access the mail quarantine

We now have a new spam filtering service that will give every email user at Thexyz who uses one...

 How to disable Outlook's Junk Email Filter

Every day, cybercriminals send billions os spam email messages through botnets and zombie...

 How to safe list a sender

Safe-listing a sender, domain or IPIf you wish to ensure messages from a particular sender make...

 I need to add a domain to the Blocklist

Blocklist a DomainIf you wish to block messages from a particular sender, you can block that...

 I received an error saying my mailbox has been detected sending spam

If you received an error stating that you have been detected sending spam, this means that...

 Receiving Spam

There are many reasons why you may be receiving spam in your Inbox.  It's possible that these...

 Someone else is receiving a bounceback message when sending to me

Common Bounce Messages Explained SMTP Responses SMTP responses provide a brief...

 What are the email sending limits?

To ensure a timely and reliable experience for all our customers, we maintain reasonable...

 What is DKIM?

DKIM adds a secure signature to email senders of your domain to authenticate email sent from any...

 How can I Report Spam?

There are various ways to report spam that will depend if you are someone that uses Thexyz for...

 Best practices for sending emails to many recipients

Sending an email to many recipients is a common practice of spammers. As a result, most mail...

 How to mark a message as Not Spam

If a message has been delivered to your spam folder and it is not spam, you can mark it as not...