Open-Source Email Hosting

You can either register your own domain for custom domain email through our registry or use one of our domains which we have available for those who do not wish to register a domain and still make use of our secure email service.

Yes, you can create a custom email address with your own domain or use one of ours. Our domains are now over 10 years old and have a strong reputation amongst other email providers to keep you emails from being flagged as spam. A custom domain can be used with any of our email hosting products. Once setup you will need to point the domain dns to our mail servers (mx records) by following this guide on how to setup email on your own domain, you will be sending and receiving email on your own custom domain name in no time. The domain name does not need to be registered with us. You will just need to make a DNS change with your web host or domain name registrar to point to our mail servers. When you create a business email using your companies domain, additional features are available through the email admin portal. Take a look at this email administrators guide or customize the look and feel of Webmail to match your companies brand.

We make moving your user data to Thexyz as easy as possible with a fully managed email migration. Once you have your email account with us setup, all you need to make sure is you know your existing email password. We undertake email migrations everyday from various providers such as; Gmail, Zoho mail, AOL, Fastmail etc. There is no downtime and so you know what to expect, you can read this article on preparing for your email migration.

We have various step by step guides available for showing you how to setup your email account on your email clients like Microsoft Outlook or Mac Mail.

• How to setup Thexyz email on Outlook 2016 with IMAP
• How to setup Thexyz email on Outlook 2016 with IMAP for MAC
• Setup IMAP Email with Mac Mail
• Setup IMAP Email with Windows Outlook 2013

If you have trouble, you can also use our Email Help Tool for additional help and email setup resources. This wizard lists the outgoing mail server and additional settings for IMAP. If you still need assistance getting setup then you can contact your email support team.

Each premium mail account with our email hosting service comes with 25 GB storage space dedicated to email data. Hosted Exchange accounts can be upgraded to 100 GB at no additional cost.

Yes, you can. An auto-responder is a program that, when setup for your email address, sends out an automatic, pre-set reply to an email, as soon as it is received at this email address. You can find out more about setting up an auto-responder this post.

To ensure you or your end users can reset the email password without having to contact an email administrator, make sure you have verified your account with an SMS phone number. This will send a text message to a your mobile phone number with a six digit code. Once verified, you can reset the password without admin access.

There are sometimes special offers available that will include a free domain name registration with an annual email hosting plan. Any current free domain offers can be found on our offers page.

Your email can be accessed or setup using any Smartphone or Tablet. Our Webmail app is compatible on all major Operating systems such as iOS, Android, Windows Mobile, Symbian and Blackberry. The native app can also be found in iOS app store and Google play.

This chart sums up the main differences between POP (Post Office Protocol) and IMAP (Internet Message Access Protocol) email configurations. If you are unsure, we recommend IMAP so select protocol type IMAP when configuring your mobile devices. All our email services support both IMAP and POP3.

You can check this page for the settings for Thexyz email POP and IMAP settings.

You can follow the steps to create an email alias.

We do not provide bulk email services on any of our premium accounts. To ensure that your emails are sent safely and are not blocked, we recommend that you use a reputable bulk email service to send out your content. Reputable email service providers provide software and services to ensure that your bulk email is delivered in a way that mail providers will accept as good mail.