About Us

Thexyz Story

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Founded in the bustling heart of Toronto, Ontario, Thexyz Inc stands as a beacon of privacy, security, and innovation. Launched in October 2007, our email service has grown from a promising project led by original developers to a world-renowned platform trusted by thousands.

As an independent, private Canadian company, we are proud to be employee-owned, with a team comprising technical leaders from around the globe. Our commitment to strong Canadian consumer and privacy laws reflects our core belief: Your security and privacy are not just essential; they define who we are.


Thexyz is synonymous with reliable and private email. With over 40,000 accounts created since the launch of Thexyz Webmail, we have evolved into one of the world's premier email services. But our offerings don't stop there. We also provide domains, security, web hosting services, and custom-made email solutions, all managed and co-located in select fully redundant world-class data centers.


At Thexyz Inc, our values are not just words on a page; they guide every decision we make:

  • Communication: We believe that communication is a basic human necessity, and increased communication moves toward a better world for everyone.
  • Data Privacy: Your data is your data. Period. We will not access, transfer, share, or serve ads. Our strong security policies encourage best security practices.
  • Privacy Advocacy: As strong privacy advocates, Thexyz strives to provide a cloud service that respects users' privacy, fully complying with GDPR, regardless of where you are from.
  • Environmental Responsibility: At Thexyz, we care deeply about our impact on our planet and work diligently to minimize our ecological footprint.

Join Us on Our Journey

In a world where privacy is often overlooked, Thexyz stands firm in its commitment to protect and respect your data. Our journey is guided by a vision of a safer, more connected world, and we invite you to be a part of it.

Explore our services, learn more about our ethical commitments, or contact us to discover how Thexyz can empower your communication.

Frequently Asked Questions

Yes. You can set up email filters for any email account that you have with us via the Email Manager (Email > Filters) section of your Control Panel. To create a new email filter, click on the Create a new email filter button on the right.
To ensure high quality and fast delivery, we have implemented the following hourly and daily limits for outgoing mail: 150 emails per hour 1500 emails per 24 hours 50 recipients per message, where each recipient is counted as a separately sent email message (e.g. if you have 50 recipients in a single message, this will count as 50 sent messages); If you are using a mailing list, then the restriction is 1500 emails for 24 hours. There’s no restriction for the amount of emails sent per hour, i.e. you can send an email to a mailing list with up to 1500 recipients without a problem If you reach the hourly/daily limit, you will get this error when trying to send further emails: 550 – Stop, you are sending too fast! You will be able to send emails again, once the hour/day has passed.
Yes! There is spam filtering service that can be enabled or disabled per mailbox.
You can create mailboxes at any of your hosted domains. To create a mailbox go to Email > Mailboxes in your Control Panel. On the right you see a Create A New Email Account button. After you click on it, you see several text boxes that you need to be filled in.

Email address - Here you enter the name for your mailbox, which is the part of your email address before the @. Next you choose one of your hosted domains from the drop-down menu on the right. The domain would be the part of your email address after the @.

Password - Here you need to enter the password for your mailbox. You will be using this password to login to the webmail and also when you setup your email account in Outlook and other email clients. You can enter a password using the symbols a-z and 0-9. The password should be between 3 and 32 symbols long. You can use a random password by pressing "Generate password" button.

Forward email - If you select this option, you will be able to enter an email address where all messages received in your new mailbox will be forwarded to. There is also a "Save a copy" option. If you select it, a copy of every message that is forwarded will also be saved in this mailbox. You will be able to setup email forwarding later.

Use Autoresponder - Select Auto-Reply option if you want to enter an auto-reply message, which would be sent back to anyone who sends you an email. Usually this option is used to setup a message informing people that you are on vacation, for example, so it is unlikely that you need this right now. You can setup an auto-responder at any time. (see: How to set an auto-reply message to my e-mail account?)

When you are ready, you can click the Add a Mailbox button to create the mailbox. It will appear in the list of Mailboxes.

Roundcube supports the following languages: English, German, Dansk, Czech, Spanish, French, Italian, Latvian, Hungarian, Dutch, Polish, Portuguese, Russian, Romanian, Slavic, Finnish, Swedish, 中文 简体 , 中文 繁體, 日本語 日本. It can also be white labeled and rebrandable with your company domain and logo.
Incoming Mail Server: mail.thexyzserver.com
Incoming Mail Server IMAP Port: 143, 993
Incoming Mail Server POP3 Port: 110, 995
Outgoing Mail Server: mail.thexyzserver.com
Outgoing Mail Server SMTP Port: 25, 2525, 465