Knowledgebase

Enabling daily quarantine reports for spam

The spam filtering quarantine has email reporting turned off by default, so it must be turned on after logging into quarantine.thexyz.com or accessing the service directly from the client area.

Once you have logged into the quarantine, in the left-hand navigation menu, under Reporting choose Protection Report.

Spam Reports

Enter an email address where the reports will be delivered. This address does not need to be associated with your hosting service.
Choose how often the reports will be emailed to you, either daily or weekly.
Choose the Format for the report. This can either be HTML or a PDF.
Choose if you would like to include the Extra spam table in the report.
The Extra Spam Table feature is used for the PDF report option and when enabled it provides an extra column listing the messages that were rejected but not placed in the Quarantine.

 

 

 

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