Enabling daily quarantine reports for spam

The spam filtering quarantine has email reporting turned off by default, so it must be turned on after logging into quarantine.thexyz.com or accessing the service directly from the client area.

Once you have logged into the quarantine, in the left-hand navigation menu, under Reporting choose Protection Report.

Spam Reports

Enter an email address where the reports will be delivered. This address does not need to be associated with your hosting service.
Choose how often the reports will be emailed to you, either daily or weekly.
Choose the Format for the report. This can either be HTML or a PDF.
Choose if you would like to include the Extra spam table in the report.
The Extra Spam Table feature is used for the PDF report option and when enabled it provides an extra column listing the messages that were rejected but not placed in the Quarantine.

 

 

 

  • 4 Users Found This Useful
Was this answer helpful?

Related Articles

Receiving Spam

There are many reasons why you may be receiving spam in your Inbox.  It's possible that these...

Best practices for sending emails to many recipients

Sending an email to many recipients is a common practice of spammers. As a result, most mail...

I received an error saying my mailbox has been detected sending spam

If you received an error stating that you have been detected sending spam, this means that...

I need to add a domain to the Blocklist

Blocklist a DomainIf you wish to block messages from a particular sender, you can block that...

Someone else is receiving a bounceback message when sending to me

Common Bounce Messages Explained SMTP Responses SMTP responses provide a brief...