• 1-800-314-9082

Help and Support

Our friendly Support Team is available to help you 24 hours a day

Network Status

View up to the minute status of your email and app services at Thexyz on our Network Status page. Scheduled maintenance is also posted on this page.

Knowledgebase

Our knowledgebase has many tutorials and help for troubleshooting common problems. You can also browse our FAQ for instant answers to many questions.

Technical Support

When you need assistance from our technical support team, you can submit a ticket where a member of our team will look into your inquiry and provide a detailed response.

Email Help Setup Tool

If you are looking to setup Thexyz email or Exchange on your desktop or mobile device, our intuative help setup tool will guide you through the process. Just visit help.thexyz.com.

Contact Information

Our phone lines/live chat system is staffed 7 days a week from 9am to 7pm EST. We can provide level one support through chat so if you have technical question you should submit a ticket.

Toll-free (US/Canada): 1-800-314-9082
Outside North America: 1-917-410-7243
Server Billing Only: 1-855-211-0932 ID: 162270
Live chat: Chat now

If you would like us to call you back at a convenient time or to schedule a demo, you can setup a callback via the below link.

Headquarters

1 Yonge Street #1801 Toronto, ON, Canada M5E 1W7

Get in touch

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