Setup SMS password reset for Webmail

You can reset your password quickly and easily with our secure automated SMS password reset feature. To activate this feature you will need to add and verify a mobile phone number.

1. First you will need to login to webmail through webmail.thexyz.com

2. When logged in, click on the 'hamburger icon' at the top right of the screen and select Update Phone.

Reset a password

3. Here you can enter your mobile phone number where you will receive the code through text message. 

Enter a mobile phone number for SMS reset

4. Click Save number and you should receive a text message within two minutes.

Enter the text message code

5. Once the code has been recieved you can enter it and click Verify.

Setup complete
6. If you see a message like the one above, you are done. You can now reset your password through SMS.

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