Setup SMS password reset for Webmail

You can reset your password quickly and easily with our secure automated SMS password reset feature. To activate this feature you will need to add and verify a mobile phone number.

1. First you will need to login to webmail through webmail.thexyz.com

2. When logged in, click on the 'hamburger icon' at the top right of the screen and select Update Phone.

Reset a password

3. Here you can enter your mobile phone number where you will receive the code through text message. 

Enter a mobile phone number for SMS reset

4. Click Save number and you should receive a text message within two minutes.

Enter the text message code

5. Once the code has been recieved you can enter it and click Verify.

Setup complete
6. If you see a message like the one above, you are done. You can now reset your password through SMS.

  • 224 Users Found This Useful
Was this answer helpful?

Related Articles

Blocking access to WordPress admin

To block access to your WordPress admin portal, you need to add the following to your .htaccess...

How To Change Your Webmail Password

You can change your email password by logging into webmail: https://webmail.thexyz.comThen at the...

How to enable DKIM Authentication on your domain

Protect your Email with DKIM (Domain Keys Identified Mail). DKIM adds a secure signature to your...

Enabling two-factor authentication

Thexyz supports various methods for 2FA, setup an additional layer of security with two-factor...

Password Help

Here at Thexyz we take your account security very seriously and wanrt to make it easy for you to...