Knowledgebase

Getting started with custom domain email administration

Use this step-by-step guide to help you get started as an email administrator. Custom domains can be managed in Thexyz Client Area, there is also an additional portal with advanced email administration features, access is available on request. To learn more about these features, you can also download the Email Administrators Guide (PDF). 

Start receiving email

Planning your email migration

Once your mailboxes are created, you can order an email migration with our tool to import your existing email data. If you plan on migrating data, we recommend doing this before you update your DNS records. 

Where to access email

For further resources about Webmail, please refer to the user guide: Getting started with Thexyz email.

Getting started with the Email Administrators Control Panel

Take advantage of the powerful communication and collaboration features in Thexyz Email Admin Control Panel. 

Along with an easy-to-use, familiar email interface, Thexyz Webmail also features the essential calendaring and contact features your business needs. Couple that with our expert support and our100% Uptime Guarantee for an email application that is tough to beat.

Troubleshoot common email issues

These guides will be helpful to resolve common problems. 

General email best practices

Some guides to help you make the most out of your email and avoid common issues. 

 

 

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