Thexyz not affected by Log4Shell vulnerability

Following the announcement of the Log4j vulnerability on December 10th, 2021, our security operations team has been at work to ensure the security of our environment.  All servers were scanned for the presence of the culprit library and it was not used in any of our servers.  As of today, December 17th, Thexyz can confirm that all systems ... Read More

December 17, 2021
Possible service disruptions due to DDoS

We are making an announcement here to inform you that last night and last week we defended against large DDoS attacks targeted towards Thexyz. For this reason, service delays and network disruptions have occurred when customers try to access Webmail and Thexyz Client Area.  Late yesterday evening the distributed attacks continued at a large ... Read More

October 25, 2021
Updates to regulations on recurring card payments in India

This is a notice for customers located in India only In April 2021, issuing banks in India began taking steps to block transactions that don’t comply with the Reserve Bank of India’s (RBI) directive on the processing recurring transactions. This regulation affects all customers paying for email services, domains, and hosting with credit and ... Read More

September 29, 2021
Important update to spam and trash retention rules

We recently notified you about our plans to enforce maximum limits on the Trash and Spam folder within Thexyz Email. We received feedback from several of our customers concerning the potential negative impact this could have, and we have listened. We are canceling our plans to make any changes to the retention period for any of our folders. The ... Read More

May 31, 2021
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