Changes to spam and trash retention rules

On June 8th Thexyz Email will start making changes to the retention rules for the spam and trash folders. The maximum data retention limits of the spam and trash folders will change to 14 and 30 days respectively. This means that any mail data in these folders older than the retention limits will be removed and unrecoverable. Since an unlimited ... Read More

April 12, 2021
Beware of phishing emails looking like Thexyz Support

Our anti-abuse team recently blocked a sophisticated phishing email that may have made into some of your mailboxes. We have since taken measures to block the abusive IP address of the sender and remind you to exercise caution with links in emails. Especially when they are asking you to login or validate your account.  Tips to prevent compromise ... Read More

February 4, 2021
Manage multiple user accounts using a single login

The ability to access and manage multiple accounts using a single login is a significant and fundamental change to the way we manage user authentication for client accounts, but on the frontend, it's a simple, powerful, and flexible way for customers to manage and grant access to their account to other users. This is a big shift that is ... Read More

January 10, 2021
Thexyz will no longer be accepting PayPal

As of May 1st, 2021, we will no longer be accepting PayPal as a payment method.  The payment options we’ll accept going forward include: Credit or debit card Bitcoin and other cryptocurrencies Apple Pay Bank transfer Why are we terminating support for PayPal? We will no longer accept PayPal due to their latest Policy Update, in ... Read More

December 6, 2020
1 2 3 4