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Office 365 Support

Configure your Office 365 account to suit

Subscription plans
Essentials Plan
  • Personalized search
  • Online versions of Office
  • File storage and sharing
  • Intranet site for your team
  • Unlimited online meetings
  • Corporate social network
  • 50GB Business class email
  • Office applications for PC/Mac
  • Online versions of Office
  • File storage and sharing
  • Office on tablets and phones
  • Professional digital storytelling
  • SOC2 Type II certification
  • No contacts
Business Premium
  • Office applications for PC/Mac
  • Skype calling
  • File storage and sharing
  • Office on tablets and phones
  • Unlimited online meetings
  • Real time instant messaging
  • 50GB Business class email
  • Office applications for PC/Mac
  • Online versions of Office
  • File storage and sharing
  • Office on tablets and phones
  • Professional digital storytelling
  • SOC2 Type II certification
  • No contacts

Compare all Office plans

Business Essentials Business Business Premium Enterprise
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
1TB OneDrive storage per user
Skype for Business
Business-class Exchange email account
50 GB email storage
Video conferencing
Online versions of Office 2016
Active Directory Integration
Enterprise Management
Advanced Skype for Business
Office 2016 on tablets and phones
24x7 Support
Price per Month $5.95 $7.95 $17.95 $19.95
Price per Year $94.95 $144.95 $179.95 $274.95
Price per 2 Years $184.95 $289.95 $359.95 $549.95
Setup Now Setup Now Setup Now Setup Now

Get support with a human touch from a team of always-available Office 365 specialists. Here at Thexyz we're ready to handle any question or issue, no matter how big or small. Our support phone number is toll free with North American based support.

Stay in sync with the latest software version

Always enjoy access to the latest versions, feature releases and security updates of Microsoft products such as Access and Publisher. Also Microsoft Office®, Outlook®, SharePoint, Word Excel and PowerPoint. Work and share files confidently with built-in, customizable security and privacy controls that help keep your critical data safe. Collaborate more easily with access to email, calendar, files and Office applications from any device, on the road, at home or at the office.

Office 365

Plenty of options to configure your way

Place a phone call in one click, drag and drop participant in a meeting, invite people to join your meeting where ever they are, what ever device they are using. Skype for Business hosted by Thexyz make working together easier.

Raise awareness maintain; peace social worker; tackling; Rosa Parks global citizens globalization social impact. Healthcare pride, change movements disruption; democratizing the global financial system gender equality. Network natural resources, think tank elevate civic engagement.

Offers a collection of insights and information available in the Office 365 Security & Compliance Center.

Project management in the cloud through desktop client and web browser, also available in the Microsoft Store. Keep your projects, resources, and teams organized and on track.

Formally Project Lite, it is now Project Online Essentials. Project Pro for Office 365, Project Online with Project Pro Office 365, and Project Online have been retired and incorporated into Microsoft Teams.

1 TB of cloud storage per user. Store files up to 10 GB in size for business grade file sharing.

A cloud-based enterprise mobility management tool that aims to help organizations manage the mobile devices employees use to access corporate data and applications, such as email.

Yammer is being tightly woven into Office 365, following Microsoft’s introduction of Office 365 Groups.

User must have one of the following plan to have access to this license: Exchange Online Kiosk, Exchange Online Plan 1, Exchange Online Plan 2, Office 365 Business Essentials, Office 365 Business Premium, Office 365 Enterprise K1, Office 365 Enterprise E1, Office 365 Enterprise E3.

Includes: Azure AD P1, MS Intune, Azure Information Protection Premium P1 and Advanced Threat Analytics.

Virus & Spam protection + Email continuity (up to 24 hours). Must be domain-wide.

All the Features from Proofpoint Business + DLP & policy-driven Encryption. Must be domain-wide.

Virus & Spam protection + Email Continuity (14 days) + Instant replay (30 days) + content control. Must be domain wide.

    User must have one of the following plans to have access to this license:
  • Skype for Business Online (Plan 2)
  • Office 365 Enterprise E1
  • Office 365 Enterprise E3
  • Office 365 Enterprise E5
  • Office 365 Business Essentials
  • Office 365 Business Premium

We have over 12 years of experience in email hosting and adept at solving I wide range of technical issues when it comes to email and Microsoft Office 365 support.

Get your email account with the latest Office apps

Questions & Answers

Find the anwsers to commonly asked questions, you can also find more documentation via our Knowledgebase

Microsoft Office 365 is a subscription service that combines familiar Microsoft desktop apps and mobile apps such as Word, PowerPoint, Excel, Outlook, OneNote and Publisher with an Exchange email account and additional online storage with OneDrive. When you install Office with 365, you also benefit from automatic upgrades and patches, so your small business is always working with the latest versions of software. Whether you use Office online or through desktop applications, 365 by Microsoft is subscription needed.

With Office 365, your data is safely hosted in one of Microsoft’s US datacenters staffed by world-class infrastructure and security experts who follow best-in-class security processes and regular backup practices to meet strict compliance standards. With Office 365’s financially backed guarantee of 99.9% uptime, you and only you will always have access to your data. You will always own and control your data, including if you decide to cancel your subscription at a later date or backup your cloud storage.

We offer the exact same plans for Office product as Microsoft, but our plans come with the added value of our customer service. You also get a managed, hassel-free email migration with a dedicated onboarding specialist. Our 24/7 customer support team will help on all issues, no matter how small, by phone, email or chat. What’s more, we’ll answer your calls within 40 seconds and resolve most tickets in less than 1 day. With Microsoft, you only get migration self-help guides and IT-level web support and 24/7 phone support for issues that are deemed critical by Microsoft, not by you. For all other support issues, you are left to your own devices.

Yes you can sync email, contacts and calendar data providing you have a version that supports Exchange. Microsoft's Office Suite now works seamlessly with PCs or Macs. Like all our services at Thexyz, no annual commitment is required.

Yes, you can request to have your Office 365 billing through Thexyz instead of Microsoft directly or another reseller. You will save 5% on Microsoft's monthly subscription. Please fill out this form to request your existing Office in 365 services be switched to Thexyz for billing. An Office 365 subscription can be activated via the Office 365 setup page.

No. As with all our professional email services here at Thexyz, there are no contracts. We work to keep our hosted environment running smoothly to keep your business. All Office 365 plans can be paid monthly, annually or bi-annually. The billing currency can be either US dollars or Canadian dollars.

There are comparison charts to show how Office 365 compare to G Suite and Microsoft Exchange. There is also a comparison of email providers.

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