Office 365 Support

Configure your Office 365 account to suit

Subscription plans
Business Basic
  • Personalized search
  • Online versions of Office apps
  • File storage and sharing
  • Intranet site for your team
  • Unlimited online meetings
  • Corporate social network
  • 50GB Business class email
Business Standard
  • Office applications for PC/Mac
  • Online versions of Office apps
  • File storage and sharing
  • Office on tablets and phones
  • Professional digital storytelling
  • SOC2 Type II certification
  • No contacts
Business Premium
  • Office applications for PC/Mac
  • Skype calling
  • File storage and sharing
  • Office on tablets and phones
  • Unlimited online meetings
  • Real time instant messaging
  • 50GB Business class email
  • Office applications for PC/Mac
  • Online versions of Office apps
  • File storage and sharing
  • Office on tablets and phones
  • Professional digital storytelling
  • SOC2 Type II certification
  • No contacts

Compare all Office plans

Business Basic Business Standard Business Premium Enterprise
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
1TB OneDrive storage per user
Skype for Business
Business-class Exchange email account
50 GB email storage
Video conferencing
Online versions of Office 2016
Active Directory Integration
Enterprise Management
Advanced Skype for Business
Office 2016 on tablets and phones
24x7 Support
Price per Month $5.95 $12.95 $24.95 $44.95
Price per Year $94.95 $144.95 $249.95 $449.95
Price per 2 Years $184.95 $289.95 $$489.95 $849.95
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Get support with a human touch from a team of always-available Office 365 specialists. Here at Thexyz we're ready to handle any question or issue, no matter how big or small. Our support phone number is toll free with North American based support.

Stay in sync with the latest software version

Always enjoy access to the latest versions, feature releases and security updates of Microsoft products such as Access and Publisher. Also Microsoft Office Suite, Outlook®, SharePoint, Word Excel and PowerPoint. Work and share files confidently with built-in, customizable security and privacy controls that help keep your critical data safe. Collaborate more easily with access to email, calendar, files and Office applications from any device, on the road, at home or at the office.

Office 365

Plenty of options to configure your way

Place a phone call in one click, drag and drop participant in a meeting, invite people to join your meeting where ever they are, what ever device they are using. Skype for Business hosted by Thexyz make working together easier.

Raise awareness maintain; peace social worker; tackling; Rosa Parks global citizens globalization social impact. Healthcare pride, change movements disruption; democratizing the global financial system gender equality. Network natural resources, think tank elevate civic engagement.

Offers a collection of insights and information available in the Office 365 Security & Compliance Center.

Project management in the cloud through desktop client and web browser, also available in the Microsoft Store. Keep your projects, resources, and teams organized and on track.

Formally Project Lite, it is now Project Online Essentials. Project Pro for Office 365, Project Online with Project Pro Office 365, and Project Online have been retired and incorporated into Microsoft Teams.

1 TB of cloud storage per user. Store files up to 10 GB in size for business grade file sharing. Included on all business plans.

A cloud-based enterprise mobility management tool that aims to help organizations manage the mobile devices employees use to access corporate data and applications, such as email. A helpful tool for device management.

Yammer is being tightly woven into Office 365, following Microsoft’s introduction of Office 365 Groups.

User must have one of the following plan to have access to this license: Exchange Online Kiosk, Exchange Online Plan 1, Exchange Online Plan 2, Office 365 M365 Business Basic, Office 365 Business Premium, Office 365 Enterprise K1, Office 365 Enterprise E1, Microsoft 365 business standard, Office 365 Enterprise E3.

Includes: Azure AD P1, MS Intune, Azure Information Protection Premium P1 and Advanced Threat Analytics.

Virus & Spam protection + Email continuity (up to 24 hours). Must be domain-wide.

All the Features from Proofpoint Business + DLP & policy-driven Encryption. Must be domain-wide.

Virus & Spam protection + Email Continuity (14 days) + Instant replay (30 days) + content control. Must be domain wide.

    User must have one of the following plans to have access to this license:
  • Skype for Business Online (Plan 2)
  • Office 365 Enterprise E1
  • Office 365 Enterprise E3
  • Office 365 Enterprise E5
  • Office 365 M365 Business Basic
  • Office 365 Business Premium

We have over 14 years of experience in email hosting, cloud services and are adept at solving a wide range of technical issues when it comes to email and Microsoft Office 365 support.

Get your email account with the latest Office 365 apps

Questions & Answers

Find the anwsers to common questions from existing clients with an Office 365 subscription, you can also find more documentation via our Knowledgebase. We are often asked how an Office 365 subscription compares to G Suite and have a chart to compare Google Workspace to Office 365.

When ordered through Thexyz, there is no need to contact Microsoft support as you will have access to Thexyz email specialists as your support team.

Yes, Microsoft 365 includes custom domain email hosting.

When switching to Office 365 from another program or web service, you and your users can bring your existing email, contacts, and calendar data with you. You have a variety of options for migrating data into Google, depending on the size of your organization and the system you're migrating from. Tools are available for migration from Microsoft Exchange, Lotus Notes, IMAP servers and other Google accounts. Any calendar can be imported to your company suite on the cloud.

With the basic plan, each email account comes with 50 GB of storage space and allows an email attachment to be up to 25MB.

In addition to accessing mail from the Outlook web interface, you can send and receive mail from your favorite desktop client. Depending on the client, you can use either the IMAP or POP mail protocol. If you’re switching to Microsoft 365 from Microsoft Exchange or some other Outlook service, you can use Microsoft Sync. This is a plug-in for Outlook 2003, 2007, 2010 or 2013 that lets you use Microsoft Outlook to manage your mail, calendar and contacts—along with your Outlook notes, tasks and journal entries. The email account can also be setup on mobile devices with a mobile app.

Yes, you can create mailing lists and add/delete users, select a moderator, restrict people from joining a list or even ban users from a list.

Yes. Office 365 is designed as an all-in-one solution with integrated tools that work seamlessly together. For instance, you can receive a message in Outlook and instantly convert it into a Calendar event. When you make a comment in Docs, Sheets or Slides, collaborators automatically receive email alerts. With a single click, you can launch a Teams video meeting or a Teams chat from your inbox or calendar. Using these tools as a complete package improves productivity while giving your small business the most value. However, you are welcome to purchase the suite and only use the services of your choice. This one drive is available for every user within your companies domain.

If your organization acquires a new domain name or does business at multiple domains, you can add all your domains to your account at no extra cost. Users can then have identities at one or more of your domains while sharing services as part of a single organization. And you manage your domains from the same Admin console. You add a domain as either a separate domain or domain alias, depending on how you plan to use it. Just verify your domain to have it added to the Office 365 Admin Console.

Your email can be accessed using any Smartphone or Tablet. The Outlook interface is compatible on all major operating systems such as iOS, Android, Windows Mobile, Symbian and Blackberry.

There are comparison charts to show how Office 365 compares to Google Workspace and there is also a comparison of email providers.

Unlike the free email service from Outlook (Free version of Hotmail), Office 365 does not include any ads on its subscription services.

In order to send and receive email on your own domain name, you will need to modify your domain DNS including MX records.

We highly recommend adding the backup and restore solution for Office 365 on checkout. The cloud backup drive Microsoft provides is not sufficient for many businesses. There are add-on backup and email archiving options available, when ordering M365 add a backup via the checking the box.

Yes. During the transfer, we move all your email accounts from the old provider to us by keeping the data intact. However, your existing tenure with the other provider, if any does not get moved to us. Contact sales get started and begin the transfer process.

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