At Thexyz, we pride ourselves on our experienced and knowledgeable customer support team. We aim to help customers as much as possible with their email issues. There are a few things to know before you contact our support team that will help you get the most out of your experience and keep things running smoothly. For instant answers, search our documentation or browse the various categories below. If you can’t find what you need, contact our support team and we’ll help get your issue resolved as soon as we can.

Free Support Additional Fee Required
Diagnosing Bounced Messages
Webmail Related Issues
Troubleshooting DNS Issues
Internal Email Migrations for Upgrades
Email Delivery Issues
Spam and Abuse
Configuring DKIM and SPF
Creating a DMARC Policy
SMTP issues with forms
Data Migrations
Outlook/Mac Mail Troubleshooting
Microsoft 365 or Google Workspace
Coding or Web Development