Setup IMAP Email with Windows Outlook 2013

This article will assist you with setting up Outlook 2013 with your Hosted Mailbox.

    1. Open Outlook.
    2. Select the "File" tab. Then "Add Account".

    1. Select "Manual setup or additional server types". Click "Next". Select "POP or IMAP" and click "Next".

    1. In the "Add New Account" window, input the following information:
      1. "Your Name": The name email recipients will see in the "From" field.
      2. "Email Address": Your email address
      3. "Account Type": IMAP
        1. "Incoming mail server": (We recommend
 Yes 993
 No 143
        2. "Outgoing mail server (SMTP)": (We recommend
 Yes 465
 No 25, 2525, 587, 8025
      4. "Logon Information":
        1. "Username": Your email address
        2. "Password": Your mailbox password

    1. Click on "More Settings" then click the "Outgoing Server" Tab
      1. Check the box for "My outgoing server (SMTP) requires authentication".
      2. Check the button for "Use same settings as my incoming mail server".

    1. If using "": Click on the "Advanced" Tab
      1. Change "Use the following type of encrypted connection" to "SSL".
      2. Change the port numbers to match the chart on step 4.c. Click "OK".

    1. Click "Next". Outlook will now attempt to send a test message using the settings we have just put in. If everything was entered correctly, the message will send out successfully.

  1. Congratulations! You have now setup Outlook to work with your Mailbox!

  • 137 Users Found This Useful
Was this answer helpful?

Related Articles

I am receiving duplicate messages

Duplicate Emails Explained There are multiple scenarios that can result in you receiving...

How to setup Thexyz email on Outlook 2016 with IMAP

This article will assist you with setting up Outlook 2016 with your Hosted Mailbox. Open your...

Unable to send message from Apple Mail

If you're trying to send a message through OSX Mac Mail, and you receive an error "Server not...

I am getting a password prompt in Outlook

Here are some troubleshooting tips to follow if you are still having trouble accessing your...

Setup Apple Mail 10.0 or newer with IMAP

This article will assist you with setting up Apple Mail, using IMAP, for your Hosted Mailbox....