How to setup Thexyz email on Outlook 2016 with IMAP

This article will assist you with setting your email accounts on Outlook 2016 with your Hosted Mailbox.

    1. Open your "Control Panel". (Start -> Control Panel)
    2. Click "Mail (Microsoft Outlook 2016)"

    3. If a profile already exists, click on "Show Profiles".

      If no profile exists, click "Add".

    4. Enter a profile name (It can be anything! We suggest your email address your name.)

    5. Select "Manual setup or additional server types". Click "Next".

    1. Select "POP or IMAP" and click "Next".

    1. In the "Add New Account" window, input the following email server settings marked below:
      1. "Your Name": The name email recipients will see in the "From" field.
      2. "Email Address": Your full email address
      3. "Account Type": IMAP
        1. "Incoming mail server": (We recommend secure.emailsrvr.com for a secure connection)
          Server SSL Port
          secure.emailsrvr.com Yes 993
          imap.emailsrvr.com No 143
        2. "Outgoing mail server (SMTP)": (We recommend secure.emailsrvr.com for a secure connection)
          Server SSL Port
          secure.emailsrvr.com Yes 465
          smtp.emailsrvr.com No 25, 2525, 587, 8025
      4. "Logon Information":
        1. "Username": Your full email address
        2. "Password": Your mailbox password

    1. Click on "More Settings" then click the "Outgoing Server" Tab
      1. Check the box for "My outgoing server (SMTP) requires authentication".
      2. Check the button for "Use same settings as my incoming mail server".

    1. If using "secure.emailsrvr.com": Click on the "Advanced" Tab
      1. Change "Use the following type of encrypted connection" to "SSL".
      2. Change the port numbers to match the chart on step 4.c. Click "OK".

    1. Click "Next". Outlook will now attempt to send a test message using the settings we have just put in. If everything was entered correctly, the message will send out successfully.

  1. Congratulations! You have now setup Outlook to work with your Mailbox!
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