Setting an Email Archiving Retention Policy

This guide describes how to set a retention policy in your email archive. This feature can be used to enact policies that only allow the retention of email records for a certain duration of time to be local regulatory compliance with email data retention.

How to set an email archive retention policy

  1. Log in to the Email Administrators Portal by using your Thexyz Email admin ID and password.

  2. Scroll down to the Domains section. In the far-right column of this section, click Email Archiving.

    Email Archive

  3. Select the domain for which you want to enable a retention policy, and then click Manage My Archive.

    The dashboard for the domain’s archive displays.

    Thexyz Email Admin Portal
  4. In the top-right corner, click the Gear icon.

  5. In the top navigation bar, click Policies.

    Archive retention

  6. After you set the policy, click Update.

    Warning: Items older than the set retention duration are immediately purged from the archive and are unrecoverable. Items that later exceed the retention duration are also permanently deleted.

    Email archiving retention

  • 3 Users Found This Useful
Was this answer helpful?

Related Articles

How to create an email alias

Aliases are a great way to create an alternate name for an existing mailbox. For example, David...

How to create a Group List of email recipients

We have an easy way to send group emails without having to risk peoples privacy and security of...

Email everyone on a domain

You can send an email to everyone on your domain. To email everyone, log into the Email Admin...

Login to your Email Archiving portal

This article describes how to log in to your Email Archiving service with Thexyz. Log in to the...

Preparing your email migration

Now you have made the choice to have Thexyz host your email, there are a few things to take note...