External image privacy protection for Webmail

When a user receives an email with links to externally hosted images or tracking pixels, those images will not be displayed immediately. Instead, a bar will show up at the top of the email to indicate that images are being blocked. The user can click "Show Images" or "Always show images for this sender" to display the images. 

Block pixel tracking


This is important because users may not realize that even if they delete an email without responding, they may still be sending information to third parties. Some messages contain links to images hosted on a separate server from their email. To display one of these images, their email client makes a request to the image server. This request includes their IP address, browser version, and any cookies the image server has set. Taken together, the server can use this information to track their online behavior. This is common practice, but we think users should have a choice about who can collect their information. That's why we've implemented protection against external image tracking in Webmail.

Can I turn this feature on or off?


Yes. By default the feature is turned on but you can turn it off by following these directions:

  1. In the Settings dialog box, click General Settings.
  2. On the Email Options tab, clear the Block external images check box.
  3. Click Save.
Disable image blocking
 
 
  • 143 brukere syntes dette svaret var til hjelp
Var dette svaret til hjelp?

Relaterte artikler

Email Server Settings

Email Server Settings for Thexyz Email Use the settings marked below for setting up your email...

How many messages can I send out?

To protect the email service and ensure a timely and reliable experience for customers, the...

I'm having issues composing messages in Webmail

If you're having issues composing mail in Webmail, there are a few things you can try: Make...

I am unable to log in to Webmail

If you are still unable to access Webmail, try the following troubleshooting steps: Verify the...

Searching for an Email

When you are in an email folder (Inbox, Drafts, Sent, etc.), the Search box will appear above the...