Base de Conhecimento

Setting up your OX App Suite email on Outlook for Mac is a straightforward process. Follow these steps to configure your email and start managing your inbox efficiently.

Step-by-Step Guide to Configure OX App Suite Email in Outlook for Mac

1. Launch Outlook:
   • Open the Outlook application on your Mac.

Note: If you’ve never set up email on Outlook before, you can skip directly to Step 5.

2. Open Preferences:

   • Select Preferences from the Outlook dropdown menu at the top left corner.

3. Select Accounts:

   • In the Preferences window, select Accounts.

4. Add a New Email Account:

   • Click on Add Email Account.

5. Enter Your Email Address:

   • Type in your OX App Suite email address.

6. Change Account Type if Necessary:

   • Outlook might automatically select Exchange as the account type. If it does, click on Not Exchange at the top right corner to switch the account type.

7. Select IMAP/POP:

   • Choose IMAP/POP at the bottom of the screen.

8. Enter Account Details:

   • Fill in the following information:
     • Email Address: Enter your email address.
     • Username: Enter your email address again.
     • Password: Enter your mailbox password.
     • Incoming Server: imap.us.appsuite.cloud
     • Port: 993
     • Use SSL to connect: Check this box.
     • Outgoing Server: smtp.us.appsuite.cloud
     • Port: 587
     • Use SSL to connect: Check this box.

9. Sign In:

   • Click Sign In to proceed.

10. Finish Setup:

    • Click Done to complete the setup process.

Final Steps

You should now see the main Outlook window, and your email will begin downloading shortly. Please allow up to 15 minutes for the email to download completely before troubleshooting any issues.

By following these steps, you can efficiently set up and manage your OX App Suite email on Outlook for Mac. If you encounter any issues, ensure all settings are entered correctly and refer back to these instructions.