Sending email as an alias with Email Continuity feature

Through the quarantine, it is possible to send an email as an alias you have created. This also works for mailboxes and not just aliases and can be used as a solution to bypass sending restrictions that may be imposed on a domain or IP address. This works for any mailbox with a domain from Thexyz (,,, etc) or if your domain has upgraded to include quarantine filtering. Follow the guide below to send an email through quarantine.

Email continuity  

  1. Log in to the Quarantine control panel or request a login link to access without logging in with a password. If you are unsure how to access the Quarantine, please see: How to access the mail quarantine.
  2. Once have logged in, within the menu on the left, scroll down to Continuity>> Compose email.
  3. From this page, you will be able to send a message to any external mailbox. You can add multiple recipients by typing an address and pressing enter to add another one.

Send email through Quarantine

  • 1434 Users Found This Useful


Webmail keyboard shortcuts

When you login to Webmail, your premium webmail account includes various keyboard shortcuts....

Moving an Email into a Folder

To move an email into another folder, click and drag the email from the email list to a folder in...

Renaming a Folder

To rename a folder with Webmail, follow the directions below:1. Right-click on the email folder...

Automatically forward email to another email account

You can use the email forwarding feature to send incoming email to an external email account by...

Best practice for Thexyz email storage maintenance

This article describes how to monitor user storage in the Thexyz Email Admin Control Panel as...