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This is a notice for customers located in India only In April 2021, issuing banks in India began taking steps to block transactions that don’t comply with the Reserve Bank of India’s (RBI) directive on the processing recurring transactions. This regulation affects all customers paying for email services, domains, and hosting with credit and ... Read More
We recently notified you about our plans to enforce maximum limits on the Trash and Spam folder within Thexyz Email. We received feedback from several of our customers concerning the potential negative impact this could have, and we have listened. We are canceling our plans to make any changes to the retention period for any of our folders. The ... Read More
On June 8th Thexyz Email will start making changes to the retention rules for the spam and trash folders. The maximum data retention limits of the spam and trash folders will change to 14 and 30 days respectively. This means that any mail data in these folders older than the retention limits will be removed and unrecoverable. Since an unlimited ... Read More
Our anti-abuse team recently blocked a sophisticated phishing email that may have made into some of your mailboxes. We have since taken measures to block the abusive IP address of the sender and remind you to exercise caution with links in emails. Especially when they are asking you to login or validate your account. Tips to prevent compromise ... Read More
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