Where Should I Point My MX Records?
To ensure your email is routed correctly to OX APP Suite, you need to configure your MX (Mail Exchange) records. Below is a list of the required MX records. All records should be added with the same priority to maximize resilience and ensure reliable email delivery.
OX APP Suite MX Records
| Name/Host/Alias | Time to Live (TTL) | Record Type | Priority | Value/Answer/Destination |
|---|---|---|---|---|
| @ or leave blank | 3600 | MX | 10 | mx001.cloudus.rs.oxcs.net |
| @ or leave blank | 3600 | MX | 10 | mx002.cloudus.rs.oxcs.net |
| @ or leave blank | 3600 | MX | 10 | mx003.cloudus.rs.oxcs.net |
| @ or leave blank | 3600 | MX | 10 | mx004.cloudus.rs.oxcs.net |
Instructions
- Log in to your DNS Hosting Provider: Access the DNS settings for your domain through your DNS hosting provider’s control panel.
- Locate the MX Records Section: Find where you can manage your domain's MX records. This section is often labeled as “Email Settings” or “DNS Management”.
- Add Each MX Record:
- For each entry, add a new MX record with the following details:
- Name/Host/Alias: Enter "@" or leave it blank (depending on your provider’s requirements).
- Time to Live (TTL): Set this to 3600 seconds (or 1 hour).
- Record Type: Select "MX".
- Priority: Set the priority to 10 for each record.
- Value/Answer/Destination: Enter the corresponding MX record value (e.g., mx001.cloudus.rs.oxcs.net).
- For each entry, add a new MX record with the following details:
- Save Changes: Once all the records are added, save your changes.
Example Configuration
Here is an example configuration for the MX records:
- MX Record 1:
@(or leave blank),3600,MX,10,mx001.cloudus.rs.oxcs.net - MX Record 2:
@(or leave blank),3600,MX,10,mx002.cloudus.rs.oxcs.net - MX Record 3:
@(or leave blank),3600,MX,10,mx003.cloudus.rs.oxcs.net - MX Record 4:
@(or leave blank),3600,MX,10,mx004.cloudus.rs.oxcs.net
Additional Tips
- Propagation Time: DNS changes can take up to 24-48 hours to propagate worldwide. During this time, email delivery may be intermittent.
- Verification: After setting up the MX records, verify the configuration through your email hosting provider's control panel to ensure everything is set up correctly.
By following these steps, you will have correctly pointed your MX records to OX APP Suite, ensuring that your email is delivered reliably and efficiently.
