Monday, August 15, 2016

Over the coming weeks, we will be introducing additional protection to our email services that will provide more control over the amount of email that users receive. This extra layer of control will ensure optimal up-time and stability for the entire email environment. This change will apply to our Hosted Email environment and Exchange 2007, 2010, 2013, and 2016.

Here’s how the new system will work:

  • If a user receives more than approximately 200 messages within a period of several minutes, any additional emails will then be held for several minutes to avoid flooding the mailbox.
  • This new protection will only apply to new mail from the internet, not mail from within the same domain/company.

Protecting the mail platform in this way ensures that all our customers have the best possible experience when sending and receiving email.

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