VoIP (Voice over Internet Protocol) allows phone calls over the internet rather than traditional landlines, reducing costs for businesses and providing features like video conferencing, mobile phone integration, and advanced call management.

Look for features like unlimited calls, mobile apps, video conferencing, call forwarding, and 24/7 customer support. VoIP services like Nextiva, RingCentral, and Grasshopper offer advanced business communication tools designed for flexibility and scalability.

VoIP systems rely on an internet connection, making them highly reliable as long as your network is stable. Providers like Nextiva boast 99.999% uptime, ensuring constant communication without disruptions. Traditional landlines are also reliable but lack the flexibility of VoIP.

Yes, most business VoIP providers offer international calling features. Providers like 8x8 and Vonage allow you to receive and make international calls easily through their plans, often at a lower cost than traditional phone lines.

Many VoIP providers, such as Nextiva and RingCentral, offer 24/7 customer support via phone, email, and live chat. This ensures that any issues or questions are addressed quickly and efficiently.