Our email solution is available in 11 languages and various platforms. Webmail is available as both a desktop and mobile app or you can setup on an email client. Our web based email is also available as mobile apps (Android and iOS) on Google Play and the Apple App Store to send emails from your mobile device.
Yes, you can create a custom email address with your own domain or use one of ours. Our domains are now over 10 years old and have a strong reputation amongst other email providers to keep you emails from being flagged as spam. A custom domain can be used with any of our email hosting products. Once setup you will need to point the domain dns to our mail servers (mx records) by following this guide on how to setup email on your own domain, you will be sending and receiving email on your own custom domain name in no time. The domain name does not need to be registered with us. You will just need to make a DNS change with your web host or domain name registrar to point to our mail servers. When you create a business email using your companies domain, additional features are available through the email admin portal. Take a look at this email administrators guide or customize the look and feel of Webmail to match your companies brand.
We make moving your user data to Thexyz as easy as possible with a fully managed email migration. Once you have your email account with us setup, all you need to make sure is you know your existing email password. We undertake email migrations everyday from various providers such as; Gmail, Zoho mail, AOL, Fastmail etc. There is no downtime and so you know what to expect, you can read this article on preparing for your email migration.
Each account with our email hosting service comes with 25 GB storage space dedicated to email data. Hosted Exchange accounts can be upgraded to 100 GB at no additional cost.
Your email can be accessed or setup using any Smartphone or Tablet. Our Webmail app is compatible on all major Operating systems such as iOS, Android, Windows Mobile, Symbian and Blackberry. The native app can also be found in iOS app store and Google play.
This chart sums up the main differences between POP (Post Office Protocol) and IMAP (Internet Message Access Protocol) email configurations. If you are unsure, we recommend IMAP so select protocol type IMAP when configuring your mobile devices. All our email services support both IMAP and POP3.
You can check this page for the settings for Thexyz email POP and IMAP settings.