This article will assist you in setting up your iPhone with your Premium Email mailbox. This article assumes that you have iOS 13 installed. If you have an older version, the screenshots below may not align exactly. We recommend running the latest version of iOS. This will ensure your phone has the latest features and security patches.
On the home screen, tap the Settings icon.
Within Settings, scroll down and tap Passwords and Accounts
Tap Add Account to add email service
Tap Other, at the bottom as type of account.
Tap Add Mail Account
The next screen will ask for basic account information. Such as the username and password for the email account you want to add.
Name: Your first and last name
Email: Your email address
Password: Your mailbox password
Description: Anything you'd like!
Tap Next
Make sure IMAP is selected when prompted to choose between imap or pop. Enter the following server details for incoming mail and outgoing mail server.
Name: Your first and last name
Email: Your email address
Description: Should already be pre-filled from last section
Password: Your mailbox password
Incoming Server Settings
Host Name: secure.emailsrvr.com
User Name: Your email address
Password: Your mailbox password
Outgoing Server Settings
Host Name: secure.emailsrvr.com
Password: Your mailbox password
Note: Even though it says optional on an iOS device, they are NOT optional. If you skip these fields, you will NOT be able to send out email.
Tap
Next
Select the desired settings and tap
Save.
Next, we are configuring your iPhone to sync your various IMAP folders and prevent duplicate folders from showing up. We call this Folder Mapping; below are the steps to do so for email accounts added to iPhone and iPad.
Within the Mail settings window, select the account that you just added.
Under IMAP, tap Account at the top left corner.
Within the account settings, select Advanced at the bottom
Under MAILBOX BEHAVIORS, select Sent Mailbox
Select the appropriate folder under ON THE SERVER.
Now repeat the previous step for Deleted Mailbox.
Ignore the Archive Mailbox, it won't be used. Last step!
Make sure Deleted Mailbox is selected under MOVE DISCARDED MESSAGES INTO.
This will ensure deleted messages go to the Deleted Mailbox folder. Now you're done!
Go back to the home screen and launch the Mail app or tap the mail icon on your device. Your email should appear within a few minutes, depending on the amount of items to sync.
Note: If you have a large mailbox, it may take several minutes before email appears. Please wait at least 15 minutes before troubleshooting.
