This article will assist you in setting up your iPhone or iPhone SE with your email account manually. This article assumes that you have iOS 13.4 or later installed and using the native email app on your iPhone or iPad. If you have an older version, the screenshots below may not align exactly when you add email accounts. We recommend running the latest version of iOS, if you are not yet, you can update apps before proceeding and if you are running iOS 12, please refer to this setup guide. This will ensure your phone has the latest features and security patches. These settings will also be the same for setting up email on the iPod touch or Apple watch also. Please note that these screenshots may look slightly different if you have dark mode enabled.
On the home screen, tap the Settings icon.
Within Settings, scroll down and tap Passwords and Accounts
Tap Add Account to add email service
Select the type of account as Other, at the bottom of the screen on accounts section.
Tap Add Mail Account
The next screen will ask for basic account information. Such as the username and password for the email account you want to add.
Name: Your first and last name
Email: Enter your email address
Password: Your mailbox password
Description: Anything you'd like, just add a description for your account
Tap Next
Once you have added your password and a description for the mailbox, make sure
IMAP is selected when prompted to choose between IMAP or POP. Enter the following server details for the incoming mail server and outgoing mail server and make sure your email address and password are correct. This can be verified by logging into
Webmail with your default email account.
Name: Your first and last name
Email: Your email address
Description: Should already be pre-filled from the last section
Password: Your mailbox password
Incoming Server Settings
Host Name: secure.emailsrvr.com
User Name: Your email address
Password: Your mailbox password
Outgoing Server Settings
Host Name: secure.emailsrvr.com
User Name: Your email address
Password: Your mailbox password
Note: Even though it says optional on an iOS device, they are NOT optional. If you skip these fields, you will NOT be able to send out email.
Tap
Next
Select the desired email settings and tap
Save.
Additional Information
Now we have your email account to your iPhone setup, you should start to see incoming messages arrive in your mailbox when you open the mail app. Now we are configuring your iPhone to sync your various IMAP folders and prevent duplicate folders from showing up. We call this Folder Mapping; below are the steps to do so for email accounts added to iPhone and iPad.
Within the Mail settings app window, select the account that you just added
Under IMAP, tap Account at the top left corner.
Within the account settings, select Advanced at the bottom
Under MAILBOX BEHAVIORS, select Sent Mailbox
Select the appropriate folder under ON THE SERVER.
Now repeat the previous step for Deleted Mailbox.
Ignore the Archive Mailbox, it won't be used. Last step!
Make sure Deleted Mailbox is selected under MOVE DISCARDED MESSAGES INTO.
This will ensure deleted messages are automatically set to go to the Deleted Mailbox folder. Now you're done!
Go back to the home screen and launch the Mail app or tap the mail icon on your device. Your email should appear within a few minutes, depending on the amount of items to sync.
Note: If you have a large mailbox, it may take several minutes before email appears. Please wait at least 15 minutes before troubleshooting. This guide also shows manual setup instructions as autodiscover often has trouble when it tries and finds your email server settings automatically.
