Setup IMAP email on iPhone (iOS13)

This article will assist you in setting up your iPhone with your Hosted Email mailbox. This article assumes that you have iOS 13 installed. If you have an older version, the screenshots below may not align exactly. We recommend running the latest version of iOS. This will ensure your phone has the latest features and security patches.

On the home screen, tap the Settings icon.

Within Settings, scroll down and tap Passwords and Accounts

  Tap Add Account
Tap Other, at the bottom
Tap Add Mail Account
The next screen will ask for basic account information: Name: Your first and last name Email: Your email address Password: Your mailbox password Description: Anything you'd like! Tap Next
 
Make sure IMAP is selected Enter the following server details:
 
Name: Your first and last name
Email: Your email address
Description: Should already be pre-filled from last section
Password: Your mailbox password
 
Incoming Server Settings
 
Host Name: secure.emailsrvr.com
User Name: Your email address
Password: Your mailbox password
 
Outgoing Server Settings
 
Host Name: secure.emailsrvr.com
Password: Your mailbox password
 
Tap Next
 
Select the desired settings and tap Save
 

Next, we are configuring your iPhone to sync your various IMAP folders and prevent duplicate folders from showing up. We call this Folder Mapping; below are the steps to do so.

Within the Mail settings window, select the account that you just added.

Under IMAP, tap Account

 
Within the account settings, select Advanced at the bottom
 
 
Under MAILBOX BEHAVIORS, select Sent Mailbox
 
 
Select the appropriate folder under ON THE SERVER.
 
 
Now repeat the previous step for Deleted Mailbox.
 
Ignore the Archive Mailbox, it won't be used. Last step!
Make sure Deleted Mailbox is selected under MOVE DISCARDED MESSAGES INTO.
This will ensure deleted messages go to the Deleted Mailbox folder. Now you're done! 
 
Go back to the home screen and launch the Mail app. Your email should appear within a few minutes, depending on the amount of items to sync.
 
Note: If you have a large mailbox, it may take several minutes before email appears. Please wait at least 15 minutes before troubleshooting.
  • 45 Users Found This Useful
Was this answer helpful?

Related Articles

iPhone MobileSync Setup

This article will assist you with setting up an Apple iOS mobile device, using Mobile Sync, for...

iPhone (iOS 11) IMAP Configuration with Outlook

Download the Outlook for iOS app from the App Store If you're reading this on your mobile...

iPhone native email app setup with IMAP (iOS 11 or later)

This article will assist you in setting up your iPhone with your Hosted Email mailbox. This...

Setup IMAP email on Apple iPad

This article will assist you in setting up your iPad with your Hosted Email mailbox. This article...