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Microsoft Office 365 is a subscription service that combines familiar Microsoft Desktop Apps such as Word, PowerPoint, Excel, Outlook, OneNote and Publisher with Exchange email and additional online storage with OneDrive. With Office 365, you also benefit from automatic upgrades and patches, so your business is always working with the latest versions of software.
With Office 365, your data is safely hosted in one of Microsoft’s US datacenters staffed by world-class infrastructure and security experts who follow best-in-class security processes and regular backup practices to meet strict compliance standards. With Office 365’s financially backed guarantee of 99.9% uptime, you and only you will always have access to your data. You will always own and control your data, including if you decide to cancel your subscription at a later date.
We offer the exact same plans for Office 365 as Microsoft, but our plans come with the added value of Thexyz Support Team. You also get a managed, hassel-free email migration with a dedicated onboarding specialist. Our 24/7 customer support team will help on all issues, no matter how small, by phone, email or chat. What’s more, we’ll answer your calls within 40 seconds and resolve most tickets in less than 1 day. With Microsoft, you only get migration self-help guides and IT-level web support and 24/7 phone support for issues that are deemed critical by Microsoft, not by you. For all other support issues, you are left to your own devices.