Every day we use email for client changes, approvals and correspondence. We also send large attachments that were clogging up our mail server and filling our backups. We needed a solution that would give us confidence that every email was stored away safely and securely-and equally as importantly; we needed to be able to find emails when we needed them. Thexyz provided a simple solution to a difficult problem for us.
In the construction industry we are heavy consumers of email. We needed to know that in 5 or 10 years, we would still be able to find emails quickly and easily. We also needed a system that was compliant with legal e-discovery, but also cost effective. We found this solution with Thexyz.
We learned the hard way that backup systems are not archiving systems. Do not use archive systems that offer stubbing, this only leads to more troubles down the road. Happy to have a HIPAA compliant email service now with a web-based interfaces are the best way to access the archive.
Thexyz delivers true encrypted email archiving technology to businesses for a fraction of the cost without the need to purchase hardware, install software or manage ongoing maintenance. Every email that any person in your business sends and receives is securely archived, searchable and accessible forever. Individual users may also access their own archive so they can be comfortable in deleting email messages and keeping mailboxes at a manageable size.
The email archiving portal offers an advanced search capability to retrieve any communications using filters, wildcards, advanced boolean, fuzzy logic and/or proximity logic operators. You can also search the contents of email attachments to find and retrieve data within the file attachement.
By default it is admin only, however it possible to allow employees to access to their personal cloud based archive, offering an Outlook-like look and feel, to quickly and accurately retrieve any archival data, instant messages, attachment or file belonging to them.
Email archiving is designed for a domain wide archving solution, this means that every email account will automatically have archiving enabled if this add-on is activated.
No. There is no limit to how much data can be backed up with our email archiving services. As this is a cloud based solution, you can access archived email, anywhere, anytime.
Email administrators can enforce customizable retention policies to make sure that no data is lost and to prevent users from deleting any sent or received information.
With office 365 and other email services, data can only be exported as a PST file requiring conversion to other formats. With Email Archiving, you can export data in multiple file formats, including PST, EML, NSF, PDF, HTML and TXT.
Unfortunately no. The way the email archiving addon is setup, requires that it be enabled for all users on the domain. This means, if you are upgrading from our Premium Email or Microsoft Exchange services, then all users on the domain will require upgrading. Upgrading an account to have email Archiving enabled is easy and just a matter of making a billing change by selecting the checked box for archiving on checkout.
By default no. The way this service works is by archiving every sent and received email on the domain. This only happens once the service is activated and by default, emails that have already been sent and received before having this service enabled, will not be included in the archive. If you do need to have historical email data imported to the email archive, this is available on request. Please get in touch with the support team or open a new ticket here.
Yes. You can create as many sub-admin accounts as needed. There is also an option to also manage the permissions of these accounts so you can control what level of access they will have.
While Thexyz will sign a BAA, it does not mean that you are compliant with HIPPA we can provide advice and and a recommendation as to what service to choose. We recommend working with a HIPPA compliance officer that specializes in protected health information. We are able to recommend a few specialists if needed.