HIPAA Compliant Email for Healthcare

Achieve compliance with advanced email archiving software

Developing a comprehensive email retention policy has become a necessity for all health care professionals. Strict regulations such as HIPAA compliance, have impacted health care providers who do business electronically, as well as many HIPAA covered entities. To avoid HIPAA violations, health care professionals and their partners are obligated to capture and secure all incoming and outgoing electronic communications through an email address.

THE HEALTHCARE EMAIL RETENTION SOLUTION

Easily preserve secure message data and attachments via a searchable, scalable, cloud-based archiving service.

Thexyz delivers cloud-powered, email archiving technology to healthcare professionals for a fraction of the cost without the need to purchase hardware, install software or manage ongoing maintenance. EVERY email that any person in your business sends and receives, whether on a desktop or mobile device, is securely archived, searchable and accessible forever.

Secure email hosting and archiving

Send emails and they automatically go to the archive for email retention with one security rule and provide multiple layers of secure access for legal administrators and search users to comply with discovery requests.

Historical records

Provide end users with access their historical mail through the archive for day to day knowledge management, but more importantly business continuity in the event of an mail server failure.

Accessible end user access

Allow end users with proper permissions and access controls to process their own personal archives or PST files into the archive service, eliminating the need for special migration projects or fees.

Scalability and fast restores

Help the management of storage growth and restrictions on the mail servers and network shares allowing for shorter, more frequent backups and quicker restoration times.

WHY CHOOSE A CLOUD-POWERED ARCHIVING SERVICE?

HIPAA EMAIL SOLUTION: SIMPLE, POWERFUL, COST EFFECTIVE


No upfront costs and no investments in hardware, software, or installation required

When it comes to protecting health records and secure files, email encryption is the least of your concerns when it comes to meeting compliance. Thexyz understands the importance of the rules and regulations educational institutions are required to abide by. Thexyz’s Archive Service helps ease this process by streamlining the compliance and eDiscovery process by providing a solution that enables you to archive and search all of your archived email.

BUDGET AND ROI


Your archive is setup at absolutely no cost

Thexyz Archive is offered on a low cost per mailbox/month charge with unlimited storage. Since it is offered as Software as a Service (SaaS) with no hardware or software licenses to buy, there are no capital outlay requirements. More importantly, by migrating your data to the cloud, you can reallocate or eliminate on-premise or hosted servers, avoid compliance fines and fees associated with data loss, and reduce the costs associated with eDiscovery and analysis by leveraging Thexyz’s easy to use UI for early case assessment.

ROBUST


Litigation requests often stipulate a fixed time to gather and present information. Thexyz Archive harnesses the on-demand CPU power of the cloud, leveraging geographically dispersed data centers to power archival functions for data ingestion, indexing, search, eDiscovery and export. The Thexyz system uses map-reduce style, parallel processing to search very large data sets in sub-second response times. This type of processing is only possible with cloud-compute CPU, which can scale up in real-time so that every customer search experience is quick and timely, without the hassle of waiting for your jobs to complete.

HIPPA SECURITY AND PRIVACY


Our data storage meets rigorous PCI DSS standards (Payment Card Industry Data Security Standard) and the guidelines set forth by the Cloud Security Alliance. All data is secured via industry standard encryption (Defense Department AES and SSL), with no shared encryption keys across customers. There is never any co-mingling of archived data between customers. At the application layer, send secure email with SSL (Secure Socket Layers) to encrypt all communication between the web browser and the data center, and a processing pipeline that ensures performance and data privacy between customer accounts.

EASE OF USE


With no hardware to buy or software to install, you can be up and running within hours. The simple and intuitive web-based interface allows for easy archive set up and our support team provides training for you and your staff. Rapid search and retrieval is possible by individuals in a personal archive, or across the whole archive by authorized users. With our email migration service and archive data import, we can import exisiting emails with ease.

Unlimited Storage

Storage capacity automatically increases on a per customer basis, at no additional cost. Regardless of how much email you add, you will never run out of storage, or be charged additional fees. This allows you to easily abide by the FRCP rules, because you can store as much data necessary and be able to access it and produce the requested information.

Off-site Archive

Every email, stored, searchable, accessible & secure - forever

Cloud Powered

No hardware, software, maintenance or installation required.

Data Protection

Improve production server operation and safeguard against deletion.

HIPAA Requires you meet Compliance

FISMA/FIPS* (Infrastructure), NARA 36 CFR, 1220.34 & 1220.38, FOI, Legal Discovery.

Realtime redundant data
  • Data is accessible and searchable in real-time 24X7
  • Can define custom retention policies
  • All data is stored redundantly in geographically dispersed datacenters
  • Storage is designed to provide 99.999999999% data durability
Export fully indexed searches
  • Storage is designed to sustain the concurrent loss of data in two facilities
  • All message content, attachments and metadata are stored and fully indexed
  • Search results can be exported and downloaded in a variety of standard formats
  • Archiving system supports email, instant messaging and social media
Encrypted data at rest
  • Data stored in WORM format by default
  • AES 256 bit encryption by default for all data in transit and at rest
  • Custom tagging and advanced search (for NASD 2860 re: classifying and locating complaints)
  • Long-term retention (up to indefinite)

Over 40,000 businesses and individuals choose our email solution to deliver the highest standards of security, privacy and reliability for email and hosted apps.


100% scalable, cloud-based service — not limited by any size restrictions

Gain peace of mind and compliance with HIPAA compliant email solutions

Configurable retention and storage

Thexyz delivers true encrypted email archiving technology to businesses for a fraction of the cost without the need to purchase hardware, install software or manage ongoing maintenance. Every email that any person in your business sends and receives is securely archived, searchable and accessible forever. Individual users may also access their own archive so they can be comfortable in deleting email messages and keeping mailboxes at a manageable size.

The email archiving portal offers an advanced search capability to retrieve any communications using filters, wildcards, advanced boolean, fuzzy logic and/or proximity logic operators. You can also search the contents of email attachments to find and retrieve data within the file attachement.

By default it is admin only, however it possible to allow employees to access to their personal cloud based archive, offering an Outlook-like look and feel, to quickly and accurately retrieve any archival data, instant messages, attachment or file belonging to them.

Email archiving is designed for a domain wide archving solution, this means that every email account will automatically have archiving enabled if this add-on is activated.

No. There is no limit to how much data can be backed up with our email archiving services. As this is a cloud based solution, you can access archived email, anywhere, anytime.

Email administrators can enforce customizable retention policies to make sure that no data is lost and to prevent users from deleting any sent or received information.

With office 365 and other email services, data can only be exported as a PST file requiring conversion to other formats. With Email Archiving, you can export data in multiple file formats, including PST, EML, NSF, PDF, HTML and TXT.

Unfortunately no. The way the email archiving addon is setup, requires that it be enabled for all users on the domain. This means, if you are upgrading from our Premium Email or Microsoft Exchange services, then all users on the domain will require upgrading. Upgrading an account to have email Archiving enabled is easy and just a matter of making a billing change by selecting the checked box for archiving on checkout.

By default no. The way this service works is by archiving every sent and received email on the domain. This only happens once the service is activated and by default, emails that have already been sent and received before having this service enabled, will not be included in the archive. If you do need to have historical email data imported to the email archive, this is available on request. Please get in touch with the support team or open a new ticket here.

Yes. You can create as many sub-admin accounts as needed. There is also an option to also manage the permissions of these accounts so you can control what level of access they will have.

While Thexyz will sign a BAA, it does not mean that you are compliant with HIPPA we can provide advice and and a recommendation as to what service to choose. We recommend working with a HIPPA compliance officer that specializes in protected health information. We are able to recommend a few specialists if needed.

Reduce costs and secure electronic communications

Archiving, enables you to decrease mailbox-level email storage and allows end-users to recover their own accidentally lost or deleted file

Start Archiving Now

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