Can't access documents sent to me via Google Drive

When people send me links to documents that are in google drive I can't access them no matter how I try. I've tried dedicating one browser to only my main gmail account (and no other gmail accounts that I have). I then open up my xyz email in that browser and try to access g-drive but without any success. I thinking that it's because if someone sends google drive docs to the xyz email it won't work? And forwarding the email from my xyz to my gmail doesn't work.

Do you know of anyone else having this issue and maybe solving it??



  • I think I know the problem here.

    You need to create a Google account using your main domain email.

    Please see the GIF I created to see what I mean.

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