This contact already exists error when editing Primary Email Address

I was looking into an error today that is occurring when a user edits a contact within Webmail.

If a user tried to edit the Primary Email Address of a contact, it always seems to display the below error:

Here is an animated GIF to highlight the steps taken to show the error.

Here is a solution to overcome the problem.

Tagged:

Comments

  • The easiset way to solve the problem is by saving the primary emai contact as secondary email contact and then saving the second email contact as primary one.
    Doing this does not give an error.

Sign In or Register to comment.