Outlook getting stuck during send and receive

Each time I open Outlook 2013 I do a send and received to sync my IMAP account. It seems to keep getting stuck with about seconds left. I have disabled additional add-ins too.



  • Have you tried doing a profile repair or created a new profile to test? Something might be corrupt on that current profile.

  • Okay thanks, I will try that.

  • Repair is not working with it.

  • That didn't work or you were not able to use the repair option?

  • It said something about "an encrypted connection to server is not available"

  • What server settings is the user using? server and ports?

  • 993/465 secure.emailsrvr.com for both incoming and outgoing with IMAP and SSL enabled.

  • Which part gets stuck with 5 seconds left, the send or receive?

  • It is during sync of unsubscribed folders.

  • That might be what the problem is. Are there any folders that are not subscribed because those wouldn't sync with the server and that might be why its holding up?

Sign In or Register to comment.