How To Enable Autodiscover For Thexyz Email

edited October 2017 in Email

Autodiscover is the best way to receive the full benefits of Thexyz email solutions.

What is Autodiscover?


Autodiscover is a service that allows users to easily configure their
email client knowing only their email address and password. E-mail
clients that make use of Autodiscover include Outlook 2007, Outlook
2010, Outlook 2011, Mac Mail, Entourage 2008 WSE and many smartphones.
Autodiscover also enables additional features for Microsoft Exchange
mailboxes such as: Downloading the Offline Address Book, viewing
Free/Busy time in calendar, and Out-of-Office assistant.


Note: Autodiscover for Thexyz Email configures email clients for IMAP and SMTP, however, it is not compatible with Outlook 2011 and Mac Mail.

How do I enable Autodiscover?


Login to where your domain is registered or DNS hosted and create the following CNAME record:

  • Hostname: autodiscover
  • Record Type: CNAME
  • TTL (Time To Live): lowest possible
  • Address: autodiscover.emailsrvr.com

Note: Some DNS providers require your full domain name in the
hostname field; e.g. if your domain is example.com, your hostname would
be autodiscover.example.com

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