Create a Lost Password page in Thexyz Webmail

edited October 2013 in Feedback
There should be a way for Thexyz webmail users to reset or retrieve or reset their passwords. It is not unusual to forget a password. As things stand right now, we have to contact the email administrator to get our passwords reset. This is a hassle both for the end-user of the system and for the administrator. There should be a mechanism in place where users can reset their passwords. I might suggest a couple of methods. one would be to have a challenge phrase or question that must be set at the time of the account creation. Another would be to allow a secondary email address to be associated with the email account for just such purposes.

Comments

  • I agree, and we are currently evaluating when we can tackle this. Thank you for your feedback.
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