Managed Services Automated Weekly Backup

edited January 2012 in Server Management
I have purchased a managed services upgrade but I am confused about what it includes. Such as " Backup " is there any backup of my server ?


  • Thank you for contacting us.

    Yes, the Managed Services package includes backup, as well. I just double-checked and it has been automatically enabled. Please do note that these backups are for the whole container, so you cannot have only a file or a folder restored from them.

    The package also includes 30 minutes of Installation and Troubleshooting, which usually is a separate package.
  • Thanks for the fast response. Is the backup stored as long as the account is active or as long as the managed services package is active?
  • Thank you for contacting us.

    The backups are available only while the managed services package is available. If the package expires, the backups are removed as well.

    Let us know if we can do anything else for you.
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